Tariffs

Choose the right product for your business and compare different plans

Customer service

Travel Agencies

Small Business

Basic

49€/month

Ideal for small companies


Single user

Unify Whatsapp, SMS, Messenger and Telegram

Payment Gateways

Customisation of Webviews

Technical support. Answers within -48h

Premium

99€/month

Our star plan


Unlimited users*.

Unify Whatsapp, SMS, Messenger and Telegram

Payment Gateways

Customisation of Webviews

Marketing toolbox

Technical support. Answers within -24h

2h of advanced configuration consultancy

Speech to text transcriber

Metrics panel**

Enterprise

149€/month

For consolidated SC operations


Unlimited users*.

Unify Whatsapp, SMS, Messenger and Telegram

Payment Gateways

Customisation of Webviews

Marketing toolbox

Technical support. Answers within -24h

4h of advanced configuration consultancy

Speech to text transcriber

Metrics panel**

CRM integration

Integration with delegated authentication solutions

Assisted Configuration

Our new customer support team will contact you after you choose a plan and sign up, to walk you through the initial setup of the tool step-by-step.

Raquel Casas

Customer Service Agent
nixi1

Frequently Asked Questions

What is included in the 30-day free trial?
With the free trial you can test the tool without any restrictions within the Basic Plan.
Is there any permanence in the contract?
No. nixi1 operates as a software service (SaaS) and is charged monthly according to usage, without any permanence. At any time you can request cancellation of the service without penalty.
Can I change my plan at any time?
Yes, you can change your plan whenever you want and need to. Pricing will be prorated according to the month and time of use of one plan or another.
Do I need to leave credit card details to test the tool?
Yes, in order to reply to messages during your free trial month, you will need to leave your credit card details. At the end of the trial month and if you decide not to continue using the tool, you will only be charged - if any - for the cost of the messages sent and received.
Which channels can I activate with the Basic Plan?
Our Basic Plan allows you to create all the channels we have integrated: whatsapp, Facebook, Telegram, SMS and Apps (and soon, web chat too).
Is there a limit to the number of messages I can send?
There are no limits. Remember that there is a charge of €0.001 per message sent or received (or in other words, every 1,000 messages = €1).
Is the configuration of the tool included in the tariffs?
In any plan you choose, the assistance of one of our specialists for the initial configuration of the tool is included. On the same day of your registration, we will offer you the option to schedule a 1-hour call to receive support from our agents.

Basic

49€/month

Premium

99/month

Enterprise

149/month

Customer conversation management

Unique conversation generation per customer and channel

Viewing and recording conversations

Simultaneous management of multiple conversations

Sending and receiving TXT, PDF, Images, Audio, GIF and Video files

TXT, PDF, Photo, GIF and Video

TXT, PDF, Photo, GIF and Video

TXT, PDF, Photo, GIF and Video

Intelligent information management

Generation of internal follow-up notes in the conversation itself

Classification of talks according to management statuses

Classification of conversations according to predefined categories/tags

Assigning and reassigning conversations

List and display of assigned conversations by operator

Customer file

Editing, adding and deleting billing data per user

Operator alert system - Mnemonics

Two-way text communication

Speech to text transcription

Audio and video notes

Advanced conversation finder

Dynamic listings of conversation search results

Configuration of interactive display fields

General search field

Advanced conversation filtering fields

Channels

WhatsApp

ChatWeb

Telegram

White Label Chat App for Android and IOS

Facebook Messenger

SMS

Direct user activation via links, widgets and QR codes for use in emails, web, blogs, social media and company outlets.

Customer information

Editing, adding and deleting billing data per conversation

Support

Technical support: response times

maximum 48 hours

maximum 24 hours
maximum 24 hours

Basic configuration assistance. 1h video call with Product wizard.

Advanced configuration assistance with product specialist

M

Payment gateway

Generation of customised payment links

Payment link regeneration

Cancellation of active payment links

Payment forms

Personalisation

Corporate logo in webviews

Corporate colours in webviews

Terms and Conditions in webview

Automated configuration of the "Welcome" and "Re-welcome" message.

Automated configuration of "Payment Confirmation" message

Automated configuration of the "Out of Office" message

Administration module

Definition of the company's business model

Registration of brands and branch offices as differentiated cost centres

M

Trademark registration

1 Mark

Unlimited

Unlimited

Registration of delegations

1 Delegation

Unlimited

Unlimited

Registration of operators with different roles:
M

- Owner

1 Owner

1 Owner

1 Owner

– Administrador

Single user

Unlimited

Unlimited

- Brand manager

Single user

Unlimited

Unlimited

- Delegation Manager

Single user

Unlimited

Unlimited

- Operating Agent

Unlimited

Unlimited

Unlimited

Automation - AV - SMARTCHAT

Shortcuts for manual submission of predefined answers to frequently asked queries

Artificial intelligence module that predicts the response and proposes it to the operator in a pop-up for supervised sending or eventual editing.

M

Artificial intelligence module that predicts the response and sends it directly to the end user
M

SmartChat module: Build your own Chatbot and set up the BPM of your processes, with a gamified interface.
M

Metrics dashboard - KPI

Dashboard with Conversation Productivity Metrics (KPIs)
M

Dashboard with KPIs of marketing campaign performance
M

Dashboard with KPIs for Virtual Assistant and SmartChat Effectiveness
M

Chat marketing module
Customer segmentation and classification
M

Creation of campaigns for sending mass communications, promotions, offers, discounts, newsletters, etc.
M

Creativity Editor
M

Chat Marketing Manager
M

Contact aggregator for sending messages and outbound actions via SMS and Chat
M

Integrations

Integration with delegated authentication solutions
M
M

Integrations with CRMs (conversation dump, activities, payment notifications, amounts, ID managers)
M
M

API Connection (Connect your Apps and Chatweb)
M
M

Organisation (cost centres)

New brand registration

M

30€/month

30€/month

Registration of Delegations

M

10€/month

10€/month

Roles

Administrator Registration

M

30€/month

30€/month

Registration Brand Manager

M

15€/month

15€/month

Delegation Manager Registration

M

10€/month

10€/month

Registration as an Operations Agent

5€/month

5€/month

5€/month

Metrics dashboard - KPI

High Metrics Panel

M

30€/month

30€/month

Automation - AV - SMARTCHAT

Virtual Assistant Registration

M

30€/month

30€/month

SmartChat Registration

M

30€/month

30€/month

Automated Messaging

M

0,005€/pc.

0,005€/pc.

Channels

High Customisable White Label Chat App for Android

M

10€/month

10€/month

High Customisable White Label Chat App for IOS

M

10€/month

10€/month

Chat marketing module

Add Campaign Builder Module for mass mailings

M
30€/month
30€/month

Registration Campaign Manager Role

M
20/month
20/month

Template Messages (Creativities)

M
0,005€/pc.
0,005€/pc.

General messaging channel

Messages

0,001€/pc.
0,001€/pc.
0,001€/pc.

Contact us at

Send us your query with your contact details and we will get back to you as soon as possible. <24h laborables.

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