Public Administration

Improve citizen satisfaction and participation with nixi1

The only tool that facilitates citizen service, speeds up responses and improves service evaluation.

Enabling instant messaging channels opens up the conversation with citizens. nixi1 helps you to manage it easily and efficiently.

It is a software made with a great sense of UX that makes users feel very comfortable from the very first moment. We have found that the learning curve in this regard is really amazing.

Mario Laga

Business Partner, DKV

Want to see how it works?

Arrange a 45′ demonstration with one of our specialists.

Free of charge and without obligation.

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Trained Chatbot Assisted Care

Our chatbot reduces the official's workload in dealing with queries by automating responses to frequently asked questions from citizens.

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Secure collection via chat

The easy configuration of your own POS and the generation of payment links, allows secure payment to the citizen without leaving the chat.

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Chat Marketing

Program the sending of mass or segmented messages through 4 instant messaging channels, generating more engagement with customers and new sales for the company.

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Agile incident management

Receiving files in multiple formats speeds up the documentation of incidents such as faults, breakdowns, accidents or theft.

Omni and Multichannel

Enable as many SMS numbers, WhatsApp or FB Messenger or Telegram IDs, and manage all chats from a single dashboard.

Immediate Activation

You will be able to start enjoying the main functionalities of the tool immediately, without the intervention of programmers or computer scientists.

Multi-level organisation

5 levels of management roles and 3 levels of TSS centres to organise it with as many teams, brands or delegations as you want.

Facilitates teleworking

You will be able to grow your teams beyond the confines of your offices, while reducing operational costs.

Integrations

nixi1 integrates with most popular CRMs

Try it out

Start your free 30-day, no-obligation trial today.

Regulatory compliance

Designed in compliance with international regulations and legislation such as the RGPD.

Local Technical Support

24/7 assistance for you and your team, in Spanish, with local presence in Spain.

Extreme Cybersecurity

Certified with the highest level of IT security (PCI DSS, ISO27000).

Contact us at

Send us your query with your contact details and we will get back to you as soon as possible. <24h laborables.

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