Improve citizen satisfaction and participation with nixi1
The only tool that facilitates citizen service, speeds up responses and improves service evaluation.
Enabling instant messaging channels opens up the conversation with citizens. nixi1 helps you to manage it easily and efficiently.
It is a software made with a great sense of UX that makes users feel very comfortable from the very first moment. We have found that the learning curve in this regard is really amazing.
Want to see how it works?
Arrange a 45′ demonstration with one of our specialists.
Free of charge and without obligation.
Trained Chatbot Assisted Care
Our Chatbot reduces the workload of the official for the attention of queries, automating the answers to the citizen's frequently asked questions.
Secure collection via chat
The easy configuration of your own POS and the generation of payment links, allows secure payment to the citizen without having to leave the chat.
Program the sending of mass or segmented messages through 4 instant messaging channels, generating more engagement with customers and new sales for the company.
Agile incident management
Receiving files in multiple formats speeds up the documentation of incidents such as faults, breakdowns, accidents or theft.
Omni, Pluri and Metachannel
Enable SMS numbers, WhatsApp or FB Messenger or Telegram IDs, and manage all chats from a single dashboard.
You will be able to start enjoying the main functionalities of the tool immediately, without the intervention of programmers or computer scientists.
5 levels of management roles and 3 levels of TSS centres to organise it with as many teams, brands or delegations as you want.
You will be able to grow your teams beyond the confines of your offices, while reducing operational costs.
Integrate nixi1 with the technologies your business uses
Try it out
Start your free 30-day, no-obligation trial today.
Designed in compliance with international regulations and legislation such as the RGPD.
Local technical support
24/7 assistance for you and your team, in Spanish, with local presence in Spain.
Extreme cyber security
Certified with the highest level of IT security (PCI DSS, ISO 27000).