General Terms and Conditions

1. Identification

  • Proprietor: CorreYvuela Bot, S.L. (hereinafter referred to as "nixi1")
  • Registered Office: C/ San Elías, 29, Esc. B, 6º-1ª, CP 08006 Barcelona.
  • Telephone: 902 99 22 86
  • E-mail:
  • Registered in the Commercial Register Regulations, on 20 July 2016, in Volume 45474, Folio 57, Page B 489047, Entry 1.

Nixi1 owns and manages a technological platform that, through artificial intelligence and a CRM, processes messages coming from instant messaging tools (chatbot) in the terms described in its general conditions, which vary depending on the sector.

2. Subject matter of the Conditions

The purpose of these terms of use (the "Terms") is to regulate the relationship between the user of the website (the "User(s)") and nixi1, providing the maximum possible guarantees of transparency and security in accordance with the applicable regulations. In particular, the present Conditions regulate the access, navigation and use of the website, without prejudice that nixi1 reserves the right to modify them. The access and use of the website implies the acceptance of its Terms and Conditions and of any modification of these, as well as the acceptance of its privacy and cookies policy.

These conditions are written in Spanish in their original version, so that if the User accesses a translation into another language whose interpretation is different, the Spanish version will prevail.

The temporary validity of these Conditions coincides with the time of their communication, until they are totally or partially modified, at which time the modified Conditions will come into force.

 3. Use of the website

The use of the website shall be free of charge, without prejudice to the connection costs incurred by the User in accessing the corresponding telecommunications network.

The User is aware and voluntarily and expressly accepts that the use of the website is in any case under his sole and exclusive responsibility, undertaking not to carry out any conduct that could damage the image, interests and rights of nixi1 or that would prevent, in any way, its normal use. In particular, the User may not access or use the website for illegal or unauthorised purposes, with or without economic purpose, such as using it in a way that may cause damage, interruptions or limitations in its operation or in the means of a third party; using the website for the transmission, installation or publication of any virus or other harmful programs or files; unauthorised access to any section of the website, other connected systems or networks, services or platform or third party passwords or data or any other illegitimate means; breach, or attempt to breach, the security or authentication measures of the website, among others.

 4. Process for starting to use the platform. E-procurement

The User will be able to access and contract the services of nixi1 by accepting the corresponding general conditions on the platform, which in turn include links to its privacy policy, cookies and the corresponding rates.

Prior to the start of the contracting procedure, nixi1 makes available to the User the general terms and conditions to which, if applicable, the contract is to be subject, so that they can be stored and reproduced. The general conditions will be in Spanish.

Specifically, its acceptance and consequent formalisation will take place telematically on the platform, and nixi1 will keep a digital report of its acceptance at the disposal of the User at any time, as well as the content of the accepted general conditions will be permanently available on the platform for consultation. The User will receive in any case after acceptance an email acknowledging receipt of the registration.

nixi1 will provide the User with access credentials to the services for the duration of the contract. These will consist of a username, consisting of the email address that the User will enter on the first page of the registration. The User will receive an account verification e-mail in which he/she will be provided with a link to continue with the process and freely configure his/her password. The User will activate the services, manage permissions to other users of his company and manage his own Administrator Account data using such passwords.

In the event that the User detects that an error has been made when entering his/her data during registration as a user of the platform, he/she may modify them on the platform itself or by contacting customer service. info@nixi1.comYou may also exercise your right to rectification as set out in our privacy policy in the case of personal data.

5. Intellectual and industrial property

No intellectual or industrial property rights over the website or any of its elements are transferred by means of these Conditions, being expressly forbidden to the User the reproduction, distribution, public communication, making available, extraction, reuse, transformation or use in any way, by any means or procedure, of any of them. In particular, all the contents of the nixi1 website and platform, including trademarks, graphics, logos, designs, images, information, documents, software and code, as well as their selection, compilation, arrangement and assembly are the exclusive property of nixi1 and its technological partners and are protected by the applicable legislation on industrial and intellectual property and unfair competition.

The User who intends to establish a hyperlink or any other linking device (e.g. links or buttons) (the "Link") from its website to the nixi1 website must obtain the corresponding authorisation from nixi1.

The establishment of the Link does not imply in any case the existence of a relationship between nixi1 and the owner of the website where the Link is established, nor the acceptance or approval by nixi1 of its contents or services.

In any case, nixi1 reserves the right to prohibit or disable at any time any Link to the website, especially in cases of unlawful activity or depending on the contents of the website where the Link is included.

The website may include at the disposal of the User, solely to provide information, contents and services available on the Internet, Links that allow the User to access websites or sites owned or managed by third parties. nixi1 does not offer or market by itself or through third parties the information, contents and services available on the linked sites, nor does it approve or control in any way their contents, and the User assumes exclusive responsibility for the navigation through them.

6. Responsibility

Nixi1 does not guarantee and is not responsible for: the continuity of the contents of the website; the absence of errors; the absence of viruses and/or other harmful components; the invulnerability and/or the impossibility of breaching the security measures adopted; the lack of usefulness or performance of the contents; and any damage or harm caused, to oneself or to a third party, by any person who infringes the conditions established on the website.

nixi1 adopts reasonably adequate security measures to detect the existence of viruses. However, the User must be aware that security measures are not entirely reliable and that nixi1 cannot guarantee the absence of viruses or other elements that may cause alterations to the User's computer systems.

nixi1 reserves the right to suspend, modify, limit or interrupt, either temporarily or permanently, the access, navigation and/or use of the services of the website, with or without prior notice, without the possibility for the User to claim any compensation for this reason.

 7. Data protection

In accordance with the provisions of current legislation on Data Protection, all personal data provided during the use of the website will be treated in accordance with the provisions of the privacy policy which each User expressly accepts in order to be able to use it.

8. Applicable law and jurisdiction

These Conditions are governed by Spanish common law and, unless otherwise established in the applicable regulations (including consumer and user regulations), any dispute shall be submitted by the parties to the judges and courts of the city of Barcelona.

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